Secure Account Recovery

Verify your account before resetting access.

SYMVITA uses secure account verification before an OTP can be sent.

1. Validate account details Enter the name and birthdate recorded on your account.
2. Receive your secure OTP The OTP is sent only to the mobile number linked to the verified account.
SYMVITA
Forgot Password?
Validate your account information first. After a successful match, you may request the password-reset OTP.
1. Account Validation
2. Send OTP
Password reset fee: ₱50.00
No fee is charged for identity validation or OTP verification. The ₱50.00 fee is deducted only after a new password is successfully created.
Account successfully validated
Verification is securely bound to the account record. Changing the username in the browser will not change the verified account.